Nickname: rdbecause

Review: We have used Dell for several years in network and laptop and have had absolutely no problems with them.

Date reviewed: Nov 23, 2006 5:53 PM

Nickname: paulw

Review: cwarren, How gullible are you? That link you provided merely describes consumers who don't understand a "starting price." Everywhere you see ads with "prices starting at" or "prices as low as" - there's nothing deceitful. If a customer doesn't understand that, for instance, if they want more RAM, a DVD burner, etc., then they'll have to pay for it, it is their fault. Too many people think it is the government's and companies' responsibility to be nannies for regular people.

Date reviewed: Oct 10, 2006 6:28 PM

Nickname: Enrique

Review: I've been a Dell customer for 6 years now. Every little issue that I've had has been resolved peacefully through their technical support. You have all had bad experiences, but you can't honestly think that any computer manufacturer is perfect. I've had issues with HP and IBM systems as well, but I know how to take care of them! Most of the time it's the customer's fault anyways.

Date reviewed: Oct 10, 2006 2:27 AM

Nickname: M

Review: Between dissatisfied customers and misrepresenting their profits it looks like Dell is in double trouble. I'm another dissatisfied customer. I purchased a Dell and have had nothing but Hell with it. Even after 8 months of struggling to get and finally receive a new hard drive, the problems didn't go away. There is a glitch in the way Dell's PC's respond to software. I've had to remove and reload Windows XP Home Edition several times as a result of it losing files! Where they go no one knows. To compound that problem, I must remove my modem...yes, modem or the hard drive can't complete the load! What is up with that? Not a user problem, but definitely a manufacturer's issue. However, Dell does not take responsibility for it. Just like they don't take responsibility for fudging their figures...shades of Enron. Is there no honest corporation left in America?

Date reviewed: Sep 21, 2006 4:28 PM

Nickname: CWarren

Review: Dell's misdeeds are beginning to come to light as the SEC investigates. Dell sells computers cheap, but make its profit through unscrupulous financing through Dell Financial, etc. There are many lawsuits alleging Dell defrauds customers through deceptive advertising, practices etc. Copy and paste this link to read about one of them. http://www.consumeraffairs.com/news04/2005/dell_suit.html

Date reviewed: Sep 17, 2006 5:12 AM

Nickname: BC

Review: I've been dealing with Dell for almost a decade purchasing enterprise hardware and software. Everything we purcashed has been top quality. Parts and service have always been delivered expediously. Their offering for the corporate customer is superior than other alternatives in the market. It is arguable but a dollar will go much further at Dell than say IBM. I don't think they're going anywhere.

Date reviewed: Sep 13, 2006 4:33 AM

Nickname: sara

Review: Dell's customer service is lacking, however isn't every company's nowadays? And they're fixing it. Yes you speak to people with an accent- which is only half the problem. The other half is the consumer- the average customer is uneducated and very unaware of what they are talking about. It is not Dell's fault that your fellow man doesn't know the difference between a hard drive and memory, nor is it Dell's fault that people are unaware that wireless Internet requires more than a wireless card to name a few. To that, I say America do your homework - step back from the TV, pick up a book and learn something. I would guess that with any tech company 60-plus percent of issues are user error. AMD proccessors clock at a faster rate than Intel as well as come at a lower price point. AMD is faster cooler cheaper- research people- Dell volunteered to recall the batteries on their own better judgement unlike some of their competitors. Only 2 of the exploding notebooks came from Dell. Dell rocks.

Date reviewed: Sep 13, 2006 12:36 AM

Nickname: B.Bombo

Review: Ever since I knew that Dell would come to this stage of disappointment on the computer market. I discovered some two years ago that customer services were poor. But Dell contnue to mislead the public about customer service satisfaction. Dell lost me two years ago to Apple.

Date reviewed: Sep 12, 2006 10:56 PM

Nickname: Benjamin

Review: I believe Dell is facing problems characteristic to its size. The new Core 2 Duo outperforming AMDs will keep costumers satisfied. My family alltogether have purchased 5 Dell systems and never had major problems. I do like their service.

Date reviewed: Sep 12, 2006 9:23 PM

Nickname: Tom

Review: I believe Dell is losing customers because its Web site is so frustrating to use. You can get 3 different prices on the same computer depending upon how you enter the system. Try finding that 30%-off PC advertised in the e-mail ad. Lots of luck! I also think Dell picked the wrong time to include AMD chips. Should have done it 2 yrs ago, but now Intel's lineup is trouncing AMD's. Bad timing by Dell.

Date reviewed: Sep 12, 2006 6:52 PM