Nickname: geegee

Review: Last October I purchased a 17-inch laptop in early December. I was so frustrated trying to use it until I realized it did not accommodate my loss of eyesight. I called Dell they graciously recognized my problem and refunded my money without any wrangling.

Date reviewed: Mar 13, 2007 5:19 PM

Nickname: Pete

Review: I agree. I've bought many Dell computers and have been very happy. They make good, dependable products.

Date reviewed: Aug 18, 2006 2:25 AM

Nickname: chabs

Review: On the battery recall, Dell seems to be creating more problems for itself by making the checking procedure more complex than it needs to be.

Date reviewed: Aug 16, 2006 8:19 AM

Nickname: DellWell

Review: Is Dell hell? Nope. I swear by Dell, not at.

Date reviewed: Aug 16, 2006 12:51 AM

Nickname: chuck

Review: Try here: www.dellbatteryprogram.com or 866-342-0011

Date reviewed: Aug 15, 2006 10:34 PM

Nickname: Todd Scott

Review: Everybody is doggin Dell. I have never ever had a problem with Dell computers and I buy a dozen of them every year. More than enough room for them to go wrong but they haven't. Customer service is perfect. They repaired a laptop I dropped and had it back to me within a week. Last year Apple had more flaws recorded than PCs altogether (National Vulnerability Database 2005). Two years ago Apple had two battery recalls. Who knows how many now. And they never responded to my attempts, as well. Neither did the geeks at the Apple store. They blamed me for their own battery smoking up my daughter's room. So those of you who like to single out Dell being the only one with mistakes, do your homework before you make a comment.

Date reviewed: Aug 15, 2006 9:58 PM

Nickname: Kam

Review: Dude! You'd been Dell'd! Dell has always had a history of laptops going up in flames. The most notable, filmed one, was the one in the Japanese Diet press room. Who's dumb enough to buy Dell nowadays?

Date reviewed: Aug 15, 2006 4:43 PM

Nickname: Dell User

Review: Can Dell be trusted? There was a recall of Dell adapters during October 2004. I had registered for a replacement adapter on October 9, 2004 and received a confirmation e-mail from Dell with an Order Number. I HAVE NOT RECEIVED THE REPLACEMENT ADAPTER AS OF TODAY. Like the previous incident, Dell has created a nice order entry form, but will it deliver replacement batteries?

Date reviewed: Aug 15, 2006 4:15 PM

Nickname: mandy

Review: You should add the number to contact so that Dell computer owners can call for their replacement batteries.

Date reviewed: Aug 15, 2006 3:27 PM

Nickname: ginny

Review: What are we to do about the battery?

Date reviewed: Aug 15, 2006 3:22 PM