Nickname: the pandit

Review: Thanks, Andy. U r a messiah for MBA students who are trying to figure out Nokia's value/supply chain. :-)

Date reviewed: Jan 21, 2007 2:28 PM

Nickname: Kaan

Review: This piece of information has been very useful in my technology coursework. Great stuff.

Date reviewed: Nov 15, 2006 12:59 PM

Nickname: Matt

Review: Nokia may be a manufacturing powerhouse but their product is far from polished. Especially in the firmware. Nokia has (and will) consistently release firmware that blatantly does not work. Accessing a particular feature will crash the phone. Almost every handset has an issue this severe. They do fix issues, but only to introduce others. Other OEM's like UT Starcomm and even Motorola can release a more stable product.

Date reviewed: Aug 22, 2006 9:07 PM

Nickname: Facovi

Review: It is true that Nokia assembles most of its phones in-house in its 10 giant factories (though other phone makers are fully outsourcing) but they have built up a unique system of clusters where they strongly partner with key suppliers, developers, subcontractors...which give them a great flexibility and reactivity on the market.

Date reviewed: Aug 22, 2006 9:07 AM

Nickname: Ammz

Review: I think that this website is really helpful to all the people that have an interest in Nokia phones, or just want to up-date their general knowledge. Great work Nokia.

Date reviewed: Aug 13, 2006 9:57 AM

Nickname: Firozali A.Mulla MBA PhD

Review: It is like father to son or the family handing on the business. Therefore you do not expect interruptions or scaling or snooping of any type. Nokia is the best and will stay that way. (It does use contractors for a small number of handsets, mainly older models that don't require customization or rapid delivery) You sound like Nokia is like Tesco. Well you are right. The service centers of Nokia are in every nook and corner and the service via web is excellent. I get the tones etc fast. The only hitch I can think of Nokia was in the series of 9000 and 9100. The software was faulty but this has been replaced by 9300 and is the POWER HOUSE. Since as a user I do not have any complaints, would I go for any other brand? No. I tried those of India, China, and others. The idea of copying does not work with the original. The case is Nokia and the machine is of a cheap but easily detectable, fake.

Date reviewed: Aug 11, 2006 11:00 AM

Nickname: Nick

Review: No Eric, it is exactly as stated in the article. The average price for which Nokia sells, not that of a possible retailer's.

Date reviewed: Aug 9, 2006 11:31 PM

Nickname: Eric

Review: The average sale price of around $130 doesn't mean a 33% margin to Nokia, if it costs $88 average to make each phone. That is the in-store sale price. Nokia is probably actually making a 10% or so margin on the phone, and the reseller makes the other 23%.

Date reviewed: Aug 9, 2006 7:11 PM

Nickname: KK Tan

Review: I'm encouraged by the complexity of your supply chain management. Hope to get more insight to your system.

Date reviewed: Aug 8, 2006 7:36 AM