Nickname: Terry

Review: The major "problem" here is that VoIP requires some kind of broadband (Cable, ISDN, T1/T3) that is not DSL-based, which travels as a subscarrier over a landline. When your broadband service is down or there is a power failure, you have no phone service either. With my POTS line, even when either/both of those happen here I still have phone service. It also carries my 1.5MB DSL for $12/month. Let's see cable try to match that price. I dumped Charter Cable @ $39/month (2MB) after they ticked me off with their "we could care less about you" attitude. Monthly, they shut down their broadband service to do system maintenance & such. They don't do it in the wee hours, they do it in the evening on a random day! When I would call Tech Support to complain all I got was: "There is nothing we can do about it. Try back in about three hours and see if it's back up." This after waiting for up to 20 minutes listening to their, "We value your business..." nonsense a thousand times!

Date reviewed: Jun 22, 2006 7:09 PM

Nickname: Robo

Review: When I first signed up with Vonage, their quality was indeed bad, i.e., drop outs, poor voice quality. That was then (heck it's been so long, I think about two years.) Now, their quality is equal that of any standard phone line, plus there are no (as of yet) taxes to deal with. 911 calling might be inconvienient for some, but I'll use my cell if there's an urgent need. Stop bashing Vonage; instead, bash those bottom-feeding traditional phone companies. If you don't like Vonage, then cancel and move on!

Date reviewed: Jun 4, 2006 4:38 PM

Nickname: yyyzzz

Review: It might be difficult to cancel Vonage service. They charge $40 for those who disconnect within one year of service. How do I know this? They charged me this fee, even though I had no idea about this when I started. While VOIP service is creative, I do not like the sneaky style of Vonage. I did not purchase their shares even though I was given the opportunity.

Date reviewed: Jun 1, 2006 7:15 AM

Nickname: hmh27

Review: I don't think any product that depends on pricing quirks and infrastructure from competitors has a profitable future. VoIP is becoming a commodity that has little value as a stand alone product.

Date reviewed: May 31, 2006 12:23 AM

Nickname: Technosavvy

Review: The critics of the Vonage IPO are probably stuffy old men who need their secretaries to turn on their PCs for them every morning. The reason the offering to current customers went well is because thier customers are young, technologically savvy people who aren't afraid of new technologies. Furthemore, I'm guessing that anyone who says the service doesn't work well probably lives in a two-bit town in the middle of nowhere and has poor cable service. Face it, VoIP just isn't for areas like that. I've used Vonage for almost three years, and the only problems I've ever had with it were when my Internet connection went down. That's not Vonage's shortcoming, that's their so-called competitor's shortcoming. And as for bundling, I've yet to see a bundle from my ISP that has enticed me to buy digital cable, so I highly doubt that they'll offer a (permanent) bundle that will be a better deal than Vonage.

Date reviewed: May 26, 2006 5:22 PM

Nickname: mym39

Review: Many of you may not be old enough to remember the good old days when "Ma Bell" ruled. Well guess what, she's back. If you think service is bad now, just wait. If you want to talk to someone about a problem, you may have to speak another language. And don't even get me started on cable. It's going to be a long hard winter.

Date reviewed: May 26, 2006 3:50 PM

Nickname: Kam

Review: Vonage is doomed. The main arguement against their main competitor (Skype) is no longer true. Skype now sells a unit on their Skype store that lets you plug in Skype phones to a router instead of a PC. And somehow, I just can't believe that Vonage will be able to compete against Skype/eBay's pricing: free.

Date reviewed: May 25, 2006 9:20 PM

Nickname: doubleE

Review: Does anybody else see something wrong with this model. Your customers also have to already be customers of your major competitors in order to use your service. Said competitors can market directly to your subscribers without having to incur anywhere near your costs. They own the infrastructure and have an advantage in providing superior quality. Yours is basically a commodity product. There are no technical barriers to entry whatsoever. Some people will get rich off this IPO. It just won't be any of the donkeys buying today. p.s. I use Vonage service and its quality is great, but the second my cable company starts to offer voice and can undercut them by 10 bucks, I'm out.

Date reviewed: May 25, 2006 6:38 PM

Nickname: Xi Fu

Review: First, I must disclose that I have been a Vonage customer since 2004, and I have been overly pleased with the service over telcos. I find it gratifying to not once be charged outrageous long distance rates, fees, and surcharges of all sorts. Second of all, I must disclose that I am one of the participants in the Vonage IPO. And yes, it's hard to see the stock be butchered before it gets a chance to even make a statement! Everyone needs to remember this about Vonage's service: It's easy, convenient, and inexpensive! Sure, cable companies can bundle VoIP and you can save for the first six months, but once the special rates are over, you will be in for a treat when you start paying regular fares for each service! (Doesn't look like VoIP is going down in price from the cable providers point of view). As for Skype, their service requires a computer to make and receive calls. That's one heavy, power-consuming phone to have. Xi Fu

Date reviewed: May 25, 2006 6:31 AM

Nickname: Al

Review: I think this fine company looks well managed and if the quality is there then I see no reason it can't be a solid buy at this price or possibly one or two dollars higher. The lessons were learned, but I think the market is undervaluing this stock.

Date reviewed: May 24, 2006 11:51 PM