Nickname: carbon

Review: We started using Vonage two years ago when we moved temporarily to South America. It has been a life saver. We've told many friends about it and they all love it. As far as the IPO--it's a great product--simple and priced right, has great "word-of-mouth" buzz among the non-technical and non-telco types, and (in the person of Snyder & Company) has a great sales team. I'll invest in it.

Date reviewed: May 23, 2006 1:36 PM

Nickname: Tommy G.

Review: I have never once had to contact Vonage customer service, not for billing, and not for issues with my connectivity. I have had to contact my ISP (Comcast) for installing my coax cable wrong. I would go so far as to say that 100% of the complaints from Vonage customers about service issues are due to hardware issues with their ISP. There is no reason Vonage should ever have to pay for the QOS of the ISP, which is the most preposterous notion I have heard thus far. Why would Vonage ever want or need to acquire a wireless service provider? They can simply partner and deploy on top of other providers. I look forward to more software related features from Vonage. Their cross platform Web interface and standard phone-based features are the best on the market, hands down. I would like to see other features, such as integrated cell phone tools, which I may develop on my own. Other tools like this would be a great value to Vonage customers.

Date reviewed: May 23, 2006 3:33 AM

Nickname: Tommy G.

Review: First off, Citigroup would not underwrite any IPO and they're solid and secure. You're obviously vested in Google stock and Time Warner. If you're using Comcast or Yahoo DSL, you're already taking a pretty heavy hit on your standard Internet costs. Vonage is doing things different from the telco companies. Vonage is a data service; telco companies are telecommunication services and regulated differently, which they should be for setting up such a destructive and lame service. The companies like Verizon, Cingular, and AT&T are fraught with customer complaints, lawsuits, and charges for bad business practice. Also, look at how many trees they killed to put up all those phone poles ;)! Eight months to recoup costs, even if that was a real number, is less than I've had Vonage and far less than I plan on having it. And because there are others like me, Vonage will remain the service of choice. ..... see next post ->

Date reviewed: May 23, 2006 3:33 AM

Nickname: Dan

Review: Vonage is great. I was tired of being charged tons of extra taxes and fees by AT&T. With Vonage, you can easily understand what you are paying for. Not all service issues are Vonage related. You also need to check you broadband service providers quality. Bottom line is that Vonage has spent a lot of money on marketing and they need to so that they can get the word out to mainstream folks to tell them they have an alternative when choosing a phone provider. Vonage is just what the market needs. It will be a strong IPO on opening day at the NYSE. I love my Vonage and I love what they are accomplishing. How many tech companies can you say that about from the tech bust era? Vonage has my vote!

Date reviewed: May 20, 2006 8:58 AM

Nickname: NCKen

Review: I have been a Vonage customer for a couple of years now and the only problem I had was due to the ISP I was using. I was using Vonage for my home business line initially. I have since relocated to NC, went to cable modem, and now have all phone lines "Vonaged." What most people don't realize is how easy it is to hook up. That will be the key for new customers. All I had to do was plug the the Vonage line from my router directly to my house wall phone jack and the entire house was wired for Vonage. A simple disconnect of the exterior phone lines at the network interface box using only a screwdriver. We can plug any phone into any jack in the house and we are set. Just like the traditional phone company at considerably less expense. Free local and long distance and now free calls to the UK, France, Ireland, Spain, and Italy. The keys: easy and inexpensive--a can't miss with today's consumer. I am definitely in with the IPO. Ease of use and name recognition will make it a winner.

Date reviewed: May 19, 2006 3:43 PM

Nickname: Lex

Review: "While Google, Yahoo, and MSN may technically offer VoIP services, Vonage has a huge advantage in that it is not necessary to own a computer." While technically this may be true, in practice it would be nearly impossible to use Vonage without a computer. The Web interface is the only way to set up and maintain many of the features of the Vonage service. Also, Vonage requires a broadband connection. Very few consumers will have a broadband connection if they don't have a computer. Add the cost of a broadband connection to the cost of Vonage and you're way over what you would pay for a cable company's VoIP phone service. Comcast, for example, offers VoIP service without having to use their high speed Internet service.

Date reviewed: May 18, 2006 4:43 PM

Nickname: Erick K Loss

Review: I am a systems integrator. I work with data, phone, TV and security systems everyday. I tried Vonage for our new office phone system. I could not get it to ring through consistently. For one week I had no phones at all. Customers would write e-mail or call my cell phone to ask if we were still in business. I spent over 11 hours online or on hold trying to get help, most of it on hold. When I called to cancel service I told them that I needed to keep the number and it would take a few days for the phone company to connect me again. They cut me off right then. I had no phone service. Qwest could not reconnect me with that number unless it was active. I had to spend 3 hours trying to get Vonage to activate the number again. Then they gave me a temporary number for 3 days, which no one knew to call, before I got my old number and same crappy service back. When I was finally connected to a land line again they gave me a $12.50 credit for my troubles.

Date reviewed: May 17, 2006 8:44 PM

Nickname: Liss

Review: I think what a lot of investors fail to realize is the difference between the different types of VoIP companies. While Google, Yahoo, and MSN may technically offer VoIP services, Vonage has a huge advantage in that it is not necessary to own a computer. Being able to use a real phone or even your existing phone will attract more customers than any of the other competitors can. Right now, their biggest competition probably comes from the cable companies, but because these companies charge significantly more in most markets, it seems likely that Vonage won't have any huge problems with them.

Date reviewed: May 16, 2006 9:06 PM

Nickname: Seeking advice...

Review: Help! I am a current Vonage client and fall into the category that has the right to participate in the directed share program for certain Vonage customers that will be conducted in connection with the proposed initial public offering of common stock of Vonage. Should I participate? By the way, if you live abroad and frequently call the US (which is my case) Vonage is a life saver. I have a US based phone line in my Mexico office. I have saved hundreds of dollars a month.

Date reviewed: May 15, 2006 7:03 PM

Nickname: MnNJ

Review: Perception is reality in many cases. VOIP is hot, has value, and Vonage is the clear front runner that successfully branded. This IPO is going to rocket out of the gates, UARM, CMG type of performance. Investors understand the technology, have faith in its direction, and can explain it to anyone. Get on-board big and do it early.

Date reviewed: May 15, 2006 5:48 PM