Nickname: govind

Review: The author is myopic in observing that the tools such as TQM, ERP, and CRM have stultified big companies and they have ignored innovation. The basic tenet of TQM is in continuous improvement in all spheres of activities including R&D, more so focused R&D leading to innovations with customers in mind and developing new products/processes and approaches to business with the cooperation of Suppliers, institutions and customers. The canvas is big enough to address the innovation requirements of the organization, be it in business or philanthrophy. Use of such words, like stultification clearly brings out the author's lack of knowledge in the concept of TQM, CRM and ERO approaches.

Date reviewed: Jan 21, 2006 12:51 PM

Nickname: worth revisiting

Review: Well, the fact that innovation is top of the management agenda isn't really new. It was popping up every 10 years or so, even before 3M introduced Post-it notes! It is simply the pendulum swinging the other way after a period dominated by six sigma and statistics. But why the snide remark about business schools? Most business schools teach innovation and design these days. Isn't the professor you mention in the article from MIT's Sloan Business School? Methinks the lady doth protest too much!

Date reviewed: Jan 12, 2006 1:13 AM

Nickname: iknovate

Review: This portends great potential for those of us in the 'trenches' of related disciplines. Our voices seem to trail off in the wind; our messages have not been as focused as they might have been. This is clearly good news for the start of 2006.

Date reviewed: Jan 11, 2006 4:28 PM