Nickname: Pinal

Review: Dell needs to think about how to set up proper sales channels if it wants to capture the Asian market.

Date reviewed: Nov 3, 2005 6:57 PM

Nickname: John

Review: No American should buy any product or service from a company that outsources American jobs. Don't buy Dell.

Date reviewed: Nov 1, 2005 2:46 PM

Nickname: India Man

Review: I couldn't speak much about China but surely can tell you a thing about Dell's penetration in India. Although it might be doing OK in corporate circles, in the consumer market or retail market, HP, Lenovo, and Acer are way ahead. This whole idea of cutting the middleman so that there are bigger margins and less hassle for consumers doesn't really work in countries like India and China where people are used to visiting outlets and shops for their computer needs. Besides who needs a Dell when you can buy the same exact thing with same if not better components from a retailer for 25-40% less?

Date reviewed: Nov 1, 2005 8:02 AM

Nickname: yaleng

Review: First they get a computer, then develop habits buying via the Net. It just takes time. Let Lenovo and HP spill their blood cultivating first-time buyers for low-margin, bare bone machines. Yet, follow the trail by splashing billboard ads everywhere, instead of spending money on retailers.

Date reviewed: Nov 1, 2005 7:01 AM

Nickname: BW

Review: Asia and the U.S. are culturally apart. Dell should adapt and tweak its model in Asia. They may make some headway selling to corporate accounts but directly to consumers, I doubt it.

Date reviewed: Oct 31, 2005 12:42 AM

Nickname: Share holder still waiting

Review: Reboot the senior management and start paying a dividend now, or make cuts until the stock is past $40.00 per share.

Date reviewed: Oct 30, 2005 4:15 PM

Nickname: R.

Review: I am ready for a new computer but will not buy one that is serviced in India or elsewhere other than the U.S.

Date reviewed: Oct 28, 2005 11:40 PM

Nickname: Benrich

Review: Dell direct sales using the Internet has been successful because the people in countries like the USA and many others are accustomed to purchasing items using the Internet. The same technique probably wouldn't work well in China because many Chinese people are not used to buying merchandise directly from the producers. The custom of a country is a strong influence on the daily activities of an individual. Therefore, Dell must address this issue if it wants to succeed in China. I purchased a notebook computer from Dell (purchased online in USA) and have been quite pleased with its after sale service. So I would like to see Dell succeed also in China.

Date reviewed: Oct 28, 2005 12:02 PM

Nickname: Mac

Review: A change in the basic thought process might be forthcoming in time, but until an entire culture can see the benefit of change, it is not likely that any sales philosophy and/or it's operating polices will be successful in its attempt to affect one.

Date reviewed: Oct 28, 2005 10:08 AM

Nickname: nagaraj subramanian

Review: Dell will survive, but it will require external stores where people can look and perceive the quality. Asian markets are different from developed markets.

Date reviewed: Oct 28, 2005 3:25 AM